Terms and conditions:
The terms and conditions laid out below are the basis of the contract between Fit Education Ltd t/a Educate Fitness (“EdFit”) and yourself. Please read them carefully, as a contract is a legally binding agreement and EdFit recommends that before enrolment you ensure you fully understand and can comply with this agreement.
Enrolment
1.1 Your Application is an offer to us to enter into a binding contract with us to purchase a place on the Course. We are free to accept or decline your Application at our absolute discretion. Your offer is only accepted when we send you written confirmation that your Application is accepted or that we are able to offer you a place on the Course (the “Confirmation”).
1.2 At the point of our Confirmation, a contract will come into existence between us and you (the “Contract”). The Contract will continue until the completion of the Course unless it is cancelled earlier in accordance with these Terms.
1.3 The Contract will be subject to these Terms and the Booking Form. We consider that these Terms and the Booking Form set out the entire agreement between you and us in relation to the Course.
1.4 Please check that the details in these Terms and the Booking form are complete and accurate. If you think that there is a mistake in the Terms or the Booking Form or that they do not contain relevant information that you are relying on, please notify us and ask us to confirm any agreed changes in writing before you submit your Application.
1.5 By accessing our website and enrolling on a course or courses, you agree to be legally bound by these terms and conditions.
1.6 By enrolling on a course and where relevant, selecting additional courses, you are agreeing to be responsible for the payment of the applicable fees in full.
1.7 By enrolling on the course we EdFit are committing to providing the training appropriate to the course. We cannot guarantee your successful qualification.
1.8 We have your interest and the Company’s interest in mind and therefore we have the right to cancel a student already enrolled on a course if we feel there has been a deviation from professional standards.
Late Applications
2.1 If your Application is submitted within 5 working days of the Course commencing, we cannot guarantee that the Confirmation will reach you before the Course starts. In these circumstances, we will normally provide confirmation by phone or email.
2.2 If you submit your Application within 5 working days of an EdFit Course commencing and you do not receive a response from us with joining instructions together with login details for the Course within 24 hours, please contact the office. You are responsible for checking the status of your Application.
Course Amendments
3.1 If you need to amend the date of your course, it is possible to transfer to another course for no extra fee, if you inform us at least 1 month before the start of the originally booked date. You will still be liable for the full outstanding balance of the total amount of any instalments.
3.2 If you decide to change the course dates within 1 month of the initial course starting, an administration fee of
£60 applies.
Cancellations and Refunds
4.1 You have the right to cancel the Contract within 14 days (the “Cancellation Period”) without giving any reason. This only applies if you have not accessed or used any learning materials. By agreeing to these terms and conditions you agree to waive your right to a refund if you have accessed or used any learning materials.
4.2 To cancel within the Cancellation Period you must inform us in writing to dfoster@educatefitness.co.uk
4.3 If you cancel the Contract in accordance with paragraph 4.1, we will not charge you the Course Fees
4.4 You may cancel the Contract after the Cancellation Period but before the Course starts by giving us written notice.
4.5 You may also cancel the Contract at any time if:
4.5.1 we break the Contract in a material way and do not correct the situation within 14 days of you asking us in inwriting to do so;
4.5.2 an Event Outside Our Control prevents us from providing the Services when we are supposed to for 2 weeks or more; or
4.5.3 we go into liquidation or a receiver or administrator is appointed over our assets, in which case you do not have the pay the Course Fees.
4.6 If you change your mind and do not wish to take part in the course after the 14 day refund period, this will be treated as a cancellation. You will not be eligible for a refund
Our Cancellation Rights
5.1 We may cancel the Contract no later than 10 working days before the Course starts if there is low demand for the course in which case you can either:
5.1.1 transfer onto an alternative available course (and receive a partial refund of the Fees if the fees for the alternative course are less than the Fees); or
5.1.2 cancel the Contract and receive a refund of the Fees.
5.2 We may cancel the Contract if an Event Outside Our Control prevents us from providing the Services when we are supposed to for 4 weeks or more or if we lose our right for the purposes of relevant legislation to provide the Services, in which case we will refund any Fees paid.
5.3 We may cancel the Contract or suspend you from the Course on written notice to you if:
5.3.1 your attendance falls below reasonably acceptable levels (other than for reasons outside your reasonable control);
5.3.2 you do not pay the Fees when you are supposed to;
5.3.3 we discover that you do not have an immigration status entitling you to undertake the Course; or
5.3.4 you break the Contract in a material way and do not correct the situation within 14 days of us asking you in inwriting to do so.
5.3.5 You give your login details to any third party without our prior written permission;
5.3.6 you share Course content with any third party without our prior written permission.
5.4 There may be occasions when it is necessary to make reasonable changes to times, dates and venues, prices and content or cancel courses. We aim to inform you in advance, but we will not be held responsible for any losses/costs incurred.
Non-attendance
6.1 Non-attendance at classes due to reasons other than our default does not entitle you to refunds, extra tuition or a transfer. It still entitles you to pay your Course Fees in Full amount if you have not cancelled the Course according to the cancellation Period.
6.2 If, for reasons outside your reasonable control (such as illness) you miss classes, we will use our reasonable endeavours to offer you additional support, subject to you paying our additional charges.
6.3 In the case of Courses delivered over Educate Fitness in the event that you are unable to attend a class, we shall use reasonable efforts to provide you access to an archived recording of the class.
6.4 For Blended Learning (NOT Distance Learning) courses only: Students’ attendance on blended learning courses must be at least 80% of face to face training hours in order to proceed to assessments. Failure to attend 70% of training hours will result in you having to re-take the necessary Units of the course with an extra administration fee of £60.
Events outside of our Control
7.1 We shall not be responsible for any failure to perform or delay in performing our obligations under the Contract that is due to an Event Outside Our Control. If an Event Outside Our Control takes place which affects our obligations under the contract then:
(a) we will contact you as soon as reasonably possible to notify you;
(b) our obligations under the Contract will be suspended and our time for performance extended for the duration of the Event Outside Our Control; and
(c) we will restart the Services as soon as possible when the Event Outside Our Control is over.
Time to complete courses
8.1 You have one year in which to complete the whole course. After this, you will be automatically unenrolled from the course.
8.2 Any money paid that is not used for a course within one year of the date of payment will be forfeited.
Certification
9.1.In order to receive all course award certificates, the course must be paid for in full. 9.2. All assessments must be complete and passed before being awarded a certificate.
9.3.Certificates may take over 12 weeks to arrive due to the quality control processes that EdFit must adhere to. 9.4. We reserve the right to partner with any 3rd party training providers to deliver any courses offered on our
website.
9.5.We reserve the right to partner with any awarding body of our choice and can change this without the requirement to inform the learner.
Assessments
10.1 Students are responsible for completing practical, written and theory assessments necessary to qualify, and for contacting EdFit for additional learning support.
10.2 For Distance Learners only: you must provide proof of your identity which includes a head photo. A copy of your photo driving licence or passport is sufficient.